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BMC Helix Portal(Common services) - Ideas
Created by Rajesh Rane
Created on Feb 6, 2023

Ability to impersonate another user for SaaS operations and support

BMC SaaS operations and support teams needs an ability to impersonate another user through UI for troubleshooting. This will help us to see any mismatch in configuration and troubleshooting customer tenant environment.

Customer(s) BMC IT
I want it... Drop everything to work on this now!
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